Warranty

Lighting Merch provides a 1-year limited warranty on all eligible products purchased directly from our website. This warranty is issued exclusively by Lighting Merch and is not associated with or provided by the original product manufacturer. It applies to defects in materials or craftsmanship that arise under normal residential use.

What the Warranty Covers

This warranty applies to:

  • Manufacturing defects present at the time of delivery

  • Material defects

  • Workmanship defects

  • Structural issues not caused by misuse, accidents, or improper installation

  • Parts or components that fail during normal use within the 1-year warranty period

How to File a Warranty Claim

To submit a claim, please email our support team at sales@lightingmerch.com with the following details:

  • Your order number

  • Product name

  • A brief description of the issue

  • Photos or videos clearly showing the defect

Our team will review your submission and respond within 3–5 business days.